The hotel is conveniently located near the city center, making it easy to explore all the attractions. The rooms are clean and comfortable, with well-decorated interiors. The bathrooms have showers and are well-maintained. The staff is friendly and polite, providing good service.

The breakfast offerings could be improved and better catered to those with dietary restrictions.

As we choose this hotel for it's price and location, it was the best suprise ever to find such a lovely family to welcome us and to guide us through our holiday in Tuscany. We recomand this hotel for all those who want to have the perfect holiday: the hotel is sweet, clean and very comfortable, but most of all the staff is wonderfull and ready to be there for you. Best accomodation ever. Thank you!

Good price for hotel facilities expected and receive, is in the midle of Florecnce and Pisa, We were "kilingl 2 birds in one shot"...great for us!.

Far away to Pisa but near betwend Pisa and Florence

We loved the hotel's central location, making it easy to explore the city on foot. The cleanliness of the rooms and the hotel facilities were impeccable. The continental breakfast was large and delicious, providing a great start to our day. The staff was friendly and helpful, making us feel welcome throughout our stay.

Couldn't find any faults at all. Everything exceeded our expectations.

The staff was very welcoming and extremely friendly. There is secure underground parking is about 100 meters away. The hotel is located on the outskirt of town. It is very good value for the money and we recommend it.

Very decent for the price, better breakfast from more expensive hotels, really nice place to explore tuscany by car, next to autostrada, cheap parking, Florence 30mins away . Staff extremely friendly and helpful. Very good quality/price ratio.

Towels. At night the neighbourhood crawls with prostitutes. Not at all dangerous though

I recently had the pleasure of staying at a charming hotel in Montecatini Terme and I must say it exceeded my expectations. First and foremost, the staff were absolutely wonderful - sweet and helpful throughout my entire stay. The hotel is situated in a quiet street in the center of town, which was incredibly convenient for exploring the lively surroundings and enjoying the plethora of nearby restaurants. The rooms were clean and comfortable, offering all the basic amenities one would expect. I especially appreciated the option for rooms with 4 beds, which made it ideal for families or groups of friends traveling together. The breakfast spread was delightful, with both hot and cold options that catered to everyone's preferences.

All in all, my experience at this hotel was more than satisfactory.

This hotel is family operated: Friendly envitronment, and you feel like staying at your own home. Perfect owners/managers: Valeria and Giovanni Innnocenti. Just expess them your wish, and they may arrange next to everything: hot water grotto, discounts, advise about local mineral waters, and the best ways for your treatment, restaurants, signtseeing. The hotel is English speakers friendly: as distinct from many other Italian (and not only) hotels it is very easy to communicate. Location: close to everything. Smart rates, and you may save a lot of money visiting by neighboring overpriced Florence and Pisa from here. Strongly recommended for couples of 50 +

Friendly, welcoming - also children! Swimming pool.

Room maintenance and breakfast a bit on the marginal side.

Great location, close to key attractions and beautiful scenery.

Poor quality breakfast, with limited options.

Excellent and friendly service from the owner. The hotel is well located in the centre of this spa town, and would be great for a budget holiday. Our room had plenty of storage space and four beds (bunks and twin beds).

Our room overlooked the street and was a bit noisy at times. Breakfast was ok, but not outstanding. The furniture was a bit cheap'n'cheerful though the matresses weren't very comfortable. Nothing to complain about - this is an inexpensive hotel and you get what you pay for. We stayed with a large group, and the staff coped well.

Staff is very good and good position in the very closed center. Atmosphere is relaxed. Good for the money.

The hotel offers great value for money with affordable prices and attention to detail. Its central location makes it convenient for exploring the city. The staff is friendly and provides excellent service. The rooms, including those with four beds, are basic but functional. The breakfast selection is impressive, with both hot and cold options.

No improvements needed, everything was satisfactory.

The service and assistance provided by the management and staff was excellent and we enjoyed staying there and will do again should we visit the area, we would recommend the Hotel Innocenti to every one who want 5 star service in a 3 star hotel that has a refrigerater in the room, a rarity in Italy.

Fast easy and really kind staff. Good local informations.

Breakfast, all rooms need to be refreshed.